Homeowner/Renters Assistance

DALLAS COUNTY OFFERS EMERGENCY HOUSING ASSISTANCE PROGRAM

Residents are eligible to receive housing assistance from Dallas County to pay rent, mortgage or utilities. The assistance is the form of a grant, and no repayment is needed. Payments are made directly to the landlord, mortgage company or utility provider.

To qualify, Dallas County residents must:

• Have lived within the county since March 1, but outside Dallas city limits. See eligible ZIP codes.

• Make less than 80% of the Dallas-area median household income (i.e., $48,300/individual).

• Not have received additional housing assistance from the CARES federal stimulus program via another agency.

• Not currently on a voucher program, living in HUD assisted units or living in a relative’s home.

Participants must provide documentation showing the impact of COVID-19 on their living circumstances, such as job or income loss, reduction in work hours or increased health care expenses. Other documentation is required, such as ID, proof of occupancy and lease or mortgage statement.

For more information, visit these nonprofit partners’ websites or call:

• Jewish Family Service of Greater Dallas, (214) 390-4795

• Catholic Charities Dallas, (866) CCD-7500

RENTAL ASSISTANCE

• Crisis Ministries: (972) 254-0973

• Salvation Army: (972) 438-6552

• Irving Cares: (972) 721-9181

• St. Vincent de Paul Society: (972) 879-5115

• Texas Department of State Health Services: 211, Option 6

SHELTERING/HOUSING

• Crisis Ministries: (972) 254-0973

• Level Pathways (for homeless students): (972) 887-3344           

• Brighter Tomorrows (domestic violence shelter): (972) 262-8383

• Family Gateway (family homeless shelter): (214) 823-4500

LANDLORD/TENANT ISSUES

• Dallas County Tenant Hotline: (833) 743-0072 or (214) 653-6563; Email Tenanthotline@dallascounty.org

• Housing Crisis Center: (214) 828-9623

• Texas Tenants Union: (214) 823-2733

FORECLOSURES AND EVICTIONS

• Presidential Moratorium Declared for COVID-19 National Emergency: Properties secured by FHA-insured Single Family mortgages are subject to a moratorium on foreclosure, as well as a suspension of evictions, for a period of 60 days. The moratorium applies to the initiation of foreclosures and to the completion of foreclosures in process. In addition, deadlines of the first legal action and reasonable diligence timelines are extended by 60 days. Learn more about disaster relief options for FHA homeowners.

ADDITIONAL RESOURCES

• Texas Apartment Association (TAA) | COVID-19 Resources for Renters: Also, FAQs and other resources from TAA.

• Apartment Association of Greater Dallas (AAGD) COVID19 Response: AAGD report of recommendations to landlords and rental management companies, Frequently Asked Questions and social services resources addressing the needs of renters.

• Asociacion de Apartamentos del Area de Dallas en Respuesta al COVID-19