Casework Assistance

Our office is happy to help any constituent of HD 102 with issues regarding DPS assistance, TWC requests, local resource matching, elections, COVID-19, and more.


If you are in need of our office's assistance, please fill out this form and we will contact you within two business days.

Casework Success Stories

Property Tax Help

This summer, we helped a local senior resident with some property tax assistance. Our office worked together with the Dallas County Tax Office to put her on the right path to be able to change the title of her home, and receive any senior tax exemptions she qualified for. They stated "I am extremely grateful of all of the support your office has provided. Thank you".

TWC Follow Up

Earlier this year, the coronavirus pandemic forced many Americans out of their jobs. A few of our constituents have needed assistance to submit/request a follow from TWC. One particular constituent emailed our office, saying "TWC called me today and were quite helpful. Thanks for the valuable assistance Representative Ramos"

LCSW Assistance

An HD 102 constituent reached out to our office to follow up with the licensing department for her LCSW,  as she had not heard back and needs to remain in good standing to continue her practice. Our office was able to forward her information to the appropriate office and relay expectations back to our constituent.